All of our products are made to order. Once an order has been submitted it will be shipped out within 3 to 5 business days. A tracking number will be sent to you automatically. The 3-5 business days does not include shipping time.
International shipping is available. There is no set cost for shipping. Shipping costs are calculated upon checkout.
If there is an issue retrieving a shipping quote, please contact us so we can assist. Most common error messages consist of "unable to retrieve shipping quote, please try a different address".
If your package has been delivered in an unsatisfactory condition from our end, you have 3 business days from time of arrival to send us an email explaining and showing through the use of a picture, that the product has been compromised. We'll then issue a replacement or refund your money if we no longer carry the product you ordered.
We ensure the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address, Malira Dai Holistic, LLC or delivery services, shall be in no way liable or required to issue a resend or refund.